Q: How can I reserve a car with Winter Tires?

Winter tires option can NOT be offered without advanced reservation.

Please make a reservation under the Winter Tires Plan offering a car with winter tires already.

If you can not find the rental car which is already added Winter Tires, please book a normal tires car via ToCoo! website first, and send the below Winter Tires Request Form by the deadline.

Winter Tires Request Form (available from Late October to Early April)

Please note that there are cases cars with winter tires are all sold out.

*Winter tires option can NOT be cancelled once it is confirmed. You can NOT cancel the winter tires upon arrival even in case you do not need the winter tires.

*Rental at the outlets in the snowing area

All cars picked up at the outlets in Hokkaido, Tohoku, Shinetsu, Hokuriku area wear Winter Tires from November to March.

For more information, please refer the page of Winter Driving below.

Winter Driving

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Q: Please advice that I need Winter Tires or not.

Whether you need Winter Tires or not must be judged by yourself on your own responsibility.

Under Japanese traffic law, you must have Winter Tires to drive on snowy/icy roads.

In the case your car renal company judges your rental is not safe, they have the right to cancel your reservation upon arrival.

Even in this case, the cancellation charge is incurred and the paid ToCoo! option fee is NOT refunded.

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Q: What is the difference between Winter Tires and snow chains?

Winter Tires and snow chains are different.

Winter tires will already be equipped, and you can drive on snowy and icy roads without snow chains on top of them.

Snow chains can only be installed on top of normal tires, and you must set it yourself, which is difficult if you are not used to it.

There is no car rental company offering the snow chains option at present.

Please note that in case your snow chains break the car or cause an accident, any insurance is NOT applicable, you must pay all the compensation yourself.

Let us inform you not to equip a snow chain on your rented car.

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Q: Can I add on Winter Tires after my reservation has been confirmed?

Yes, it is possible if vacany allows.

Please send the below Winter Tires Request Form with the ToCoo! reservation number.

Winter Tires Request Form (available from Late October to Early April)

Please note that there are cases cars with Winter Tires are all sold out.
Earlier requests are recommended.

Winter Tires option can NOT be cancelled once it is confirmed.

You can NOT cancel the Winter Tires upon arrival even in case you do not need the Winter Tires.

Winter Driving

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