“*We can refund ToCoo! option fees(except for “Cancellation Compensation Support” Insurance fee) in the following cases:
– If you cancel your reservation by 7 days before your pickup date
Because of the nature of international transactions, it will take 1 week-3 months to receive the refund.
The exact time depends on your credit card company.
*We can NOT refund ToCoo! option fees in case of the below;
– If you cancel your reservation within 6 days of your pickup date