Q: What is ToCoo! Additional Support (T.A.S.)?

ToCoo! Additional Support (T.A.S.) is the ToCoo! exclusive Insurance that covers Non-Operation Charge (N.O.C.) and towing fees incurred by an accident for which the accident report was issued during the rental car usage period.

Non-Operation Charge (N.O.C.) is a compensation for the car rental company that can not offer the car to the following customers due to the repair.

With T.A.S., you do not need to pay Non-Operation Charge (N.O.C.) even in case of an accident.

If you book a car via ToCoo, ToCoo! Additional Support (T.A.S.) is mandatory for your booking as indicated on our website.

For more information, please refer the page below.

ToCoo! Additional Support (T.A.S.)

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Q: Do I need to purchase Compensation Coverage (CDW)? Please tell me the details.

Basically, Compensation Coverage (CDW) is an option, you can choose it when you book.

Compensation Coverage (CDW) covers the compensation fees (maximum 150,000 yen) in case of an accident.

There are package plans including the Compensation Coverage (CDW) already in the rental fee.

If you purchase Compensation Coverage (CDW) and with the mandatory ToCoo! Additional Support (T.A.S.) , you may have full coverage for all the compensation (300,000JPY at the maximum) to be paid in case of an accident.

We recommend you to buy the Compensation Coverage (CDW) option.

There are cases the coverage can not be used as the belows;

Filling up with an incorrect fuel type, Tire repair, tire loss, or tire replacement, Battery change, charging, or other related services etc.

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Q: How do I add on Compensation Coverage (CDW)?

You can add on Compensation Coverage (CDW) when you make your online reservation via ToCoo! website with checking the Compensation Coverage(CDW) option.

Compensation Coverage (CDW) is confirmed at the same time as the reservation is confirmed.

There are package plans including the Compensation Coverage (CDW) already in the rental fee.

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Q: What’s the difference between ToCoo! Additional Support (T.A.S.) and Compensation Coverage (CDW)?

T.A.S. (ToCoo Additional Support) is the exclusive Insurance of ToCoo!, which covers Non-Operation Charge (N.O.C.) and towing fees in case of an accident which is recognized by the rental car company (accident report issued).

Compensation Coverage (CDW) is the Insurance provided by the rental car company, which can exempt the compensation fees (customer burden cost) caused by an accident.

In case of an accident, the rental car company charges you N.O.C. and the towing fee.

ToCoo! Additional Support (T.A.S.) covers this Non-Operation Charge (N.O.C.) and the towing fee.

Moreover, the car repair fee is covered by the basic insurance.

To have the basic insurance coverage, you must pay the Immunity charge up to 150,000JPY.

Compensation Coverage (CDW) covers this Immunity charge 150,000JPY.

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