TOCOO Customer Support Team takes GoldenWeek (special holiday in Japan) Off as the below schedule.
Customer Support (Email contact)
25 APR (Sat.) Closed
26 APR (Sun.) Closed
27 APR (Mon.) 10:00 to 18:00
28 APR (Tue.) 10:00 to 18:00
29 APR (Wed.) Closed
30 APR (Thu.) 10:00 to 18:00
01 MAY (Fri.) 10:00 to 18:00
02 MAY (Sat.) 10:00 to 13:00 Morning Only
03 MAY (Sun.) 10:00 to 13:00 Morning Only
04 MAY (Mon.) 10:00 to 13:00 Morning Only
05 MAY (Tue.) Closed
06 MAY (Wed.) Closed
07 MAY (Thu.) 10:00 to 18:00
*It might take longer to reply to your inquiry than usual.
*Last-minutes inquiry/request should be asked directly to the outlet.
*Any inquiry/request out of business hours is to be processed in the next business day or later, i.e. on 07 MAY. or later, on a first come first served basis.
We are sorry for the inconvenience caused.