Q: What should we do if I may be late for the scheduled pick up time?

If you are more than 1 hour late for the scheduled pickup time without notifying the rental car outlet, the reservation will be cancelled automatically and cancellation charges will be incurred.

To keep the reservation, please contact the outlet directly.

Even if you are late for the scheduled pick up time, the rental cost can NOT be altered and it will be the same as the original.