A; If you use the TOCOO! ETC card, ToCoo! will charge the actual toll fees to your credit card which are registered when the booking was made.
The procedures are as follows:
We receive the TOCOO! ETC Card back from you and check the expressway toll used.
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We check the toll fees you used and send notification Email about toll fees(including 3% commision fee) to be charged.
(After the ETC card is returned, it will take approximately 10 days to 2 weeks for the checking procedures.)
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We will charge the actual toll fees to your registered credit card and release the deposit of 15,000 yen at the same time.
※After sending notification Email about the toll fees to you, we will charge the toll fees within one week.
(If the settlement cannot be made due to such as credit card error or other reasons,TOCOO! will send you the payment URL.
In this case, please make the payment with the URL)
**Deposit is not required for TOCOO! Expressway Pass (TEP) etc. users.