Q: Is it possible to change the car we are offered to another one upon arrival?

No, it is NOT possible.

Both ToCoo! and the rental car company can NOT accept any requests for changing the car upon arrival, even if it is too small for you or you do not like it.

There are NO alternative cars available on such short notice.

Even if changes are accepted, sudden changes without advanced notice will incur extra charges on the rental car company’s standard rate.