Rental Car Airport Counter Guide

By pressing the icon of the rental car company next to the airport, you can see the information on the airport counter below.

New Chitose Airport (Domestic Terminal)
New Chitose Airport (International Terminal)
Narita International Airport (Terminal 1)
Narita International Airport (Terminal 2 & 3)
Haneda Airport Domestic Terminal 1
Haneda Airport Domestic Terminal 2
Chubu Centrair International Airport
Kansai International Airport
Fukuoka Airport International Terminal
Fukuoka Airport Domestic Terminal
Kagoshima Airport International Terminal
Naha Airport

New Chitose Airport (Domestic Terminal)

The check in counter is on the 1st floor of the domestic terminal building.
Please go to the “Car Rental Counter” shown on the map.

出典：新千歳空港ホームページ

New Chitose Airport (International Terminal)
Please check in at the information counter on the first floor. Go out from the arrival gate and proceed left, and go to the first floor with the escalator on the left at the end. When you get to the center, there is an information counter on the right, where the “?” mark is shown below.

出典：新千歳空港ターミナルビルホームページ

Narita International Airport (Terminal 1)

The reception counter is in the arrival lobby on the 1st floor.
The “14” on the map shows the counter location.

出典：成田国際空港公式WEBサイト

Narita International Airport (Terminal 2 & 3)
* If you arrive at Terminal 3, please use the rental car counter in Terminal 2 (domestic).

The counter is in the arrival lobby on the 1st floor of Terminal 2.
The “9” on the map is the counter location.

出典：成田国際空港公式WEBサイト

Haneda Airport Domestic Terminal 1 (Times, Orix, and Nissan)

Please go to the reception counter in the arrival lobby on the 1st floor. Please use the rental car counter near “Information Desk 3,” where the orange “?” mark is shown in the map below.

出典：羽田空港国際線旅客ターミナルホームページ

Haneda Domestic Airport Terminal 1 (Nippon, Toyota)
Please go to the reception counter in the arrival lobby on the 1st floor. Please use the rental car counter near “Information Desk 5,” where the orange “?” mark is shown in the map below.

出典：羽田空港国際線旅客ターミナルホームページ

Haneda Airport Domestic Terminal 2 (Nippon, Orix, Nissan)

Please go to the reception counter in the arrival lobby on the 1st floor. Please use the rental car counter near “Information Desk 3,” where the orange “?” mark is shown in the map below.

出典：羽田空港国内線旅客ターミナルホームページ

Haneda Airport Domestic Terminal 2 (Times, Toyota)

The rental car counter is located next to the Information Desk 4 with the orange “4” displayed in the map below.

出典：羽田空港国内線旅客ターミナルホームページ

Chubu Centrair International Airport

After arrival, please go to the 2nd floor information counter in the Access Plaza, where the red “?” mark is shown in the middle of the map below. The information counter hours are from 9:00-18:00.
※If you arrive outside of the business hours, please go directly to the outlet from the 1st floor Access Plaza.

出典：中部国際空港ホームページ

Kansai International Airport (Toyota, Nissan, Orix)

Please go to the reception counter of the rental car company you have reserved (Toyota, Nissan or Orix). The counters are located on the 1st floor of the Aero Plaza. It is shown as “23” on the map  below.

※for customers using terminal 1: 3-minute walk from Terminal 1 via the 2F connection passage
※for customers using terminal 2: 7-minute ride from Terminal 2 via free shuttle bus.

出典：関西国際空港ホームページ

Kansai International Airport (Nippon, Times)

Please go to the reception counter of the rental car company you have reserved (Nippon or Times) . The counters are located on the 2st floor of the Aero Plaza. It is shown as “23” on the map  below.

※for customers using terminal 1: 3-minute walk from Terminal 1 via the 2F connection passage
※for customers using terminal 2: 7-minute ride from Terminal 2 via free shuttle bus.

出典：関西国際空港ホームページ

Fukuoka Airport International Terminal

After arrival, please go to the rental car counter located on the 1st floor of Arrival Lobby (the Car and Key mark on the map) for the registration to receive transfer service. After completed registration, shuttle service will be provided. Please go to the 3rd floor and go to the shuttle bus stop for rental car, where “Rent-a-car pick up” indicated and has big red arrow pointing on the second map. The staff will transfer you to the rental car outlet.

If there is no staff at the counter, please directly call the outlet.

Toyota: 092-778-0100
Nissan: 092-433-4123 （you can use the phone at the counter）
Times: 092-432-7070 （you can use the phone at the counter）
Nippon: 092-433-0919 / 0120-65-0919 (Toll Free)
Budget: 092-735-8886

 

Arrival Lobby (1F)

“Rent-a-car pick up” is a Shuttle bus stop area for car-rental customer (3F)

出典：福岡空港ホームページ

Fukuoka Airport Domestic Terminal (Toyota)

There is no transfer service available. From the domestic terminal south side, it is about 5 minutes on foot. If you are coming from the north arrival gate, it is about 10 minutes on foot.

出典：トヨタレンタカー公式サイト

Fukuoka Airport Domestic Terminal (Nissan)

There is NO transfer service.
Please exit the south exit of the domestic terminal, then cross the front signal and walk for 3 minutes.

出典：福岡空港ホームページ

Fukuoka Airport Domestic Terminal (Times)

There is free transfer service available.
After arrival, please call the outlet (092-629-5656) and wait at the meeting spot, the Domestic Terminal North Exit rental car only shuttle area. The staff will pick you up in 5-10 minutes.

出典：福岡空港ホームページ

Fukuoka Airport Domestic Terminal (Nippon)
There are two Nippon outlets, so please be careful. 

Nippon Rental Car Fukuoka Airport-Daiichi (1)
There is no transfer service.
3-minute walk from the Arrival Area South. 1-minute walk from the subway exit 4.

Nippon Rental Car Fukuoka Airport-Daini (2)
After arrival, please call the toll-free number 0120-59-0919. Please proceed to the front parking lot near the Arrival Area North. The staff will pick you up at the car rental ｢Pick-up & Drop-off zone｣.

出典：福岡空港ホームページ

Fukuoka Airport Domestic Terminal (Budget)

★Customers arriving at arrivals lobby – North
Exit through exit F and cross at the zebra crossing towards a multi-storey parking lot on the opposite side. Turn left and go straight until you see a parking area for a sightseeing bus. It will have a blue sign-board saying「レンタカー、民間駐車場乗降場」which is our shuttle meeting point. Please call us once you get there. Our courtesy shuttle bus will arrive in approximately 10-15 minutes to pick you up.
Waiting time varies depending on the time of day.
※It is an on demand service so please make sure to call us. ( 092-735-8886)

★Customers arriving at arrivals lobby – South
Exit through exit A and cross at the large zebra crossing in front of you. Once across, turn right and go down the road for about 10 minutes. The branch should be visible under a large board saying 明治のおいしい牛乳.
※To make use of the shuttle service please go to the shuttle meeting point as per above and call us. ( 092-735-8886)

出典：福岡空港ホームページ

Kagoshima Airport International Terminal

For customers reserved Nissan, Budget, Toyota, Times, Nippon

There is no reception counter in the airport. To receive transfer service to the outlet, please call directly at the information counter.
※For customers using domestic flight：Please come to the Tourism & General Information Office (domestic terminal, 1st floor)
※For customers using international flight：Please come to the General Information Office (International terminal, 1st floor)

Nissan Rent a Car：0995-58-2121
BUDGET Rent A Car：0995-58-3543
TOYOTA Rent a Car：0995-58-2306
Times Car Rental：0995-58-3888
Nippon Rental Car：0995-58-2539

Domestic: Tourism & General Information Office is located at “?” mark on the map below.

International: General Information Office is located at “?” mark on the map below.

出典：鹿児島空港国際線ターミナルホームページ

For customers reserved Sky Rent a Car

There is no reception counter in the airport. To receive transfer service to the outlet, please call directly at the information counter, exit the airport at exit ① (international terminal) shown on the map below, and go ahead 30 meters to the right to the meeting place.
Sky Rent a Car phone number: 0995-58-9330

出典：鹿児島空港国際線ターミナルホームページ

Naha Airport

There is no reception counter in the airport. The rental car company will pick you up from the airport. If you arrive on an international flight, please go to the domestic terminal to the “Rental Car Pickup” place designated on the map below after getting your luggage. Go out of the exit and cross the pedestrian crosswalk.
For customers reserved Nissan, Times, Nippon, Sky Rent a Car, ABC Rent a car, please look for a “11-B” sign and wait there.
For customers reserved Budget or Toyota, please look for a “11-A” sign and wait there.

※For Budget’s customers, after arrival, please contact the outlet before proceeding to the waiting point. (Tel: 098-856-2200)

出典：那覇空港国内線ターミナルホームページ