Q: I still haven’t received my Car Wi-fi Device what should I do?

Customers who have reserved Car Wi-fi device Rental will be notified by Email up to two days before the car pick up date with the QR code (barcode) and tracking number for picking up at a convenience store or post office.


If you do not receive the Email, please contact TOCOO! immediately.


We will check the situation and get back to you.

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(*Please check your spam folder as the Email may have ended up in your spam folder.)