Q: I cancelled my booking till 7 days before the car pick up date. What is the fee charged on my credit card?

The charged fee is “Cancellation Compensation Support” Insurance fee.

If you purchased “Cancellation Compensation Support” Insurance and even if you cancel the booking even 7 days before the car pick up date, payment of “Cancellation Compensation Support” fee is incurred.

All paid ToCoo! Option fee is refunded once, and “Cancellation Compensation Support” Insurance fee is charged separately.