We cannot accept any changes after the reservation is completed using our instant online reservation system.
If you would like to make any alterations, please cancel your current reservation and make a new reservation with your updated details.
*Vacancy of the car is NOT guaranteed when you re-book.
*Cancellation Policy is shown on our Change/Cancel page.
* No cancellation fee applicable and ToCoo! option fees will be refunded if you cancel the reservation at least 7 days before the scheduled pickup date.
*The Cancellation Policy of Early Bird Plan is different from the ToCoo general Cancellation Policy.
Early Bird Pay Now Plan Cancellation Policy
※NOTES※
If you purchased Cancellation Compensation Support option, the ” Cancellation Compensation Support” fee can NOT be refunded even if you cancel the reservation.