When you arrived in Airport, have you ever worry about finding the place of Airport Rental Car Reception Counter?
This article is for customers who need to find the Airport Rental Car Reception Counter after arriving at the Airport.
Below we will guide you on how to find the Airport Rental Car Reception Counter without any problems after you arrive in Airport.

Narita Airport

There are two rental car counters inside Narita Airport.
1)minal 1 1F
2)Terminal 2 1F
※Please note that there is no rental car counter in Terminal 3.※

Terminal 1 1F

The red circle is the location of the rental car counter. Details are below.

※Customers using Terminal 3 should go to the counter in Terminal 2.
There are two ways to move from Terminal 3 to Terminal 2. ① Free bus from Terminal 3 to Terminal 2 ② On foot (It takes about 15 minutes on foot from the access passage (about 500m)

Below is an explanation of the rental car counter at ＜Terminal 1＞.

The rental car counter is on the first floor of Terminal 1.

The red circle number 14 is the location of the rental car counter.

At number 14, there are Toyota Rent a Car,Nissan Car Rental and Nippon Rental Car counters.

◆Customers who have made a reservation at Toyota Rent a Car Narita Airport outlet, Nippon Rental Car Narita Airport outlet, Nissan Car Rental Narita Airport outlet and Nissan Car Rental Narita Airport Terminal 1 outlet can use the counter on ＜the 1st floor of Terminal ＞.

＜Recommended route＞

①After completing the immigration procedures, go out from the arrival exit ⇒ Go to the rental car counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car and go to the post office to pick up the ETC card

②After completing the immigration procedures, go out from the arrival exit ⇒Receive ETC card at the post office in the airport⇒Go to the rental car counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car at rental car outlet

Please refer to The airport post office is here! Guidance of going to the airport post office article for ETC card pick-up at the airport
https://bit.ly/3owIVTe

★<Terminal 1> When arriving at domestic flights and South Wing
After completing immigration procedures, exit the arrivals exit, turn left, and proceed toward the central exit C1. The rental car reception counter is located near the Central Exit C1.

★<Terminal 1> When arriving at the North Wing
After completing the immigration procedures, exit the arrivals exit, turn right, and proceed toward the central exit C1. The rental car reception counter is located near the Central Exit C1.

Next is the contents of the rental car counter at <Terminal 2>

The rental car reception counter is on the 1st floor of Terminal 2.

The red circle number 9 is the location of the rental car reception counter.

At number 9, there are Toyota Rent a Car,Nissan Car Rental and Nippon Rental Car counters.

※Customers using Terminal 3 should go to the counter in Terminal 2.
There are two ways to move from Terminal 3 to Terminal 2. ① Free bus from Terminal 3 to Terminal 2 ② On foot (It takes about 15 minutes on foot from the access passage (about 500m)

◆Customers who have made a reservation at Toyota Rent a Car Narita Airport outlet, Nippon Rental Car Narita Airport outlet, Nissan Car Rental Narita Airport outlet and Nissan Car Rental Narita Airport Terminal 2 outlet can use the reception counter on＜ the 1st floor of Terminal 2＞.

★<Terminal 2>When arriving at Arrival Gate A
After completing immigration procedures, exit the arrivals exit, turn right, and proceed toward Terminal 3. The car rental counters are located near the B Arrivals Gate.

★<Terminal 2>When arriving at Arrival Gate B
After completing immigration procedures, exit the arrivals exit and there is a rental car reception counter on the right.

After arriving at the rental car reception counter, please contact the store using the direct dial phone at the reception counter.
After contacting the rental car outlet, go to the transfer service meeting point and use the transfer service to the rental car outlet.
After arriving at the rental car outlet and finishing pick up car procedures, let’s enjoy your trip in Japan!

■when returning the car

When the reserved return date comes, return the car to the reserved return time/outlet!

※Returning a car directly at Narita Airport is NOT allowed.Please return the car to the outlet where you made the reservation.

Toyota Rent a Car Narita Airport outlet, Nippon Rental Car Narita Airport outlet and Nissan Car Rental Narita Airport outlet have shuttle services to the airport after returning the car.

If you plan to return your car at Nissan Car Rental Narita Airport Terminal 1 outlet and Nissan Car Rental Narita Airport Terminal 2 outlet, please return your car at Nissan Car Rental Narita Airport outlet.There is a shuttle service from the store to the airport after returning the car.

Haneda Airport

There are three Airport Rental Car Reception Counters inside Haneda Airport.
1)Terminal 1 1F
2)Terminal 2 1F
3)Terminal 3 2F

Below we will guide you on how to find the Airport Rental Car Reception Counter in each Terminals.

Terminal 1 1F

Each color of marks is the place of Airport Rental Car Reception Counter. Here is the details.

Mark of number 5 is the place of Nissan Car Rental Haneda Airport outlet Reception Counter.

Mark of number 14 is the place of Toyota Rent a Car Haneda Airport outlet Reception Counter.

Mark of number 15 is the place of Nippon Rental Car Haneda Airport outlet Reception Counter.

＜Recommended route＞

①After completing the immigration procedures, go out from the arrival exit ⇒ Go to the Rental Car Reception Counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car and go to the post office to pick up the ETC card

②After completing the immigration procedures, go out from the arrival exit ⇒Receive ETC card at the post office in the airport⇒Go to the Rental Car Reception Counter ⇒ Procedure at the counter ⇒ After the procedure, move to the meeting place for the transfer service ⇒ Use the transfer service to the outlet ⇒ Pick up car at rental car outlet

Please refer to The airport post office is here! Guidance of going to the airport post office article for ETC card pick-up at the airport
https://www2.tocoo.jp/en/guide/2023/02/28/the-airport-post-office-is-here-guidance-of-going-to-the-airport-post-office/

★<Terminal 1>When arriving at the South Wing

➡When you head to Nissan Car Rental Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, proceed toward Arrival Exit 3, 4. The Nissan Car Rental Haneda Airport outlet Reception Counter is located near the Arrival Exit 4.

➡When you head to Toyota Rent a Car Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, turn right, and proceed toward Market Place in North Wing side. The Toyota Rent a Car Haneda Airport outlet Reception Counter is located near the Arrival Exit 5.

➡When you head to Nippon Rental Car Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, turn right, and proceed toward Market Place in North Wing side. The Nippon Rental Car Haneda Airport outlet Reception Counter is located near the Arrival Exit 6.

★<Terminal 1>When arriving at the North Wing

➡When you head to Nissan Car Rental Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, turn right, and proceed toward Market Place in South Wing side. The Nissan Car Rental Haneda Airport outlet Counter is located near the Arrival Exit 4.

➡When you head to Toyota Rent a Car Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, proceed toward Arrival Exit 5. The Toyota Rent a Car Haneda Airport outlet Counter is located near the Arrival Exit 5.

➡When you head to Nippon Rental Car Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, proceed toward Arrival Exit 6. The Nippon Rental Car Haneda Airport outlet Counter is located near the Arrival Exit 6.

Terminal 2 1F

Each color of marks is the place of Airport Rental Car Reception Counter. Here is the details.

Mark of number 4 is the place of Nippon Rental Car Haneda Airport outlet Reception Counter.

Mark of number 5 is the place of Nissan Car Rental Haneda Airport outlet Reception Counter.

Mark of number 21 is the place of Toyota Rent a Car Haneda Airport outlet Reception Counter.

★<Terminal 2> When arriving at the 1, 2, 3 Arrival Exit

➡When you head to Nippon Rental Car Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, proceed toward Meeting Point 1. The Nippon Rental Car Haneda Airport outlet Reception Counter is located between the Arrival Exit 2, 3.

➡When you head to Nissan Car Rental Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, proceed toward Meeting Point 1. The Nissan Car Rental Haneda Airport outlet Reception Counter is located near the Arrival Exit 3.

➡When you head to Toyota Rent a Car Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, turn left, and proceed toward Meeting Point 2. The Toyota Rent a Car Haneda Airport outlet Reception Counter is located near the Arrival Exit 5.

★<Terminal 2>When arriving at the 4, 5, 6 Arrival Exit

➡When you head to Nippon Rental Car Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, turn left, and proceed toward Meeting Point 1. The Nippon Rental Car Haneda Airport outlet Reception Counter is located between the Arrival Exit 2, 3.

➡When you head to Nissan Car Rental Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, turn left, and proceed toward Meeting Point 1. The Nissan Car Rental Haneda Airport outlet Reception Counter is located near the Arrival Exit 3.

➡When you head to Toyota Rent a Car Haneda Airport outlet Reception Counter.
After completing immigration procedures, exit the arrivals exit, proceed toward Meeting Point 1. The Toyota Rent a Car Haneda Airport outlet Reception Counter is located near the Arrival Exit 5.

Terminal 3 2F

The red circle number 16 is the location of the Rental Car Reception Counter.

Nippon Rental Car Haneda Airport outlet Reception Counter, Nissan Car Rental Haneda Airport outlet Reception Counter, Toyota Rent a Car Haneda Airport outlet Reception Counter are placed at Haneda Airport Terminal 3 2F

After completing immigration procedures, exit the arrivals exit. The Airport outlet Reception Counters are located left side at the straight forward.

After arriving at the rental car reception counter, please contact the store using the direct dial phone at the reception counter.
After contacting the rental car outlet, go to the transfer service meeting point and use the transfer service to the rental car outlet.
After arriving at the rental car outlet and finishing pick up car procedures, let’s enjoy your trip in Japan!

■when returning the car

When the reserved return date comes, return the car to the reserved return time/outlet!

※Returning a car directly at Haneda Airport is NOT allowed.Please return the car to the outlet where you made the reservation.

Toyota Rent a Car Haneda Airport outlet, Nippon Rental Car Haneda Airport outlet and Nissan Car Rental Haneda Airport outlet have shuttle services to the airport after returning the car.

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In Japan, the time period of January is called “o-shou-ga-tsu, Oshougatsu in Japan is an event for the family, much like Chinese New Year.  Most Japanese people will be at home with their families come together to celebrate the New Year.

• The o-souji (house cleaning)
• New Year’s Decorations
• nengajo (New Year’s cards)
• Huge bellsand toshikoshi soba” (year-crossing soba)
• Events and customs

■The o-souji (house cleaning)

The o-souji ritual used to start on December. It has a practical and a spiritual significance. This major house cleaning is thought as a ritual to give a pleasant welcome to God on New Year’s Day.They will associate a big annual clean with spring, in Japan it’s done in the last days of the year – pretty much everywhere. Homes, schools and offices all get a thorough going over that creates a clean slate for the year ahead.

■New Year’s Decorations

After finish the house cleaning, it will start to decorate their houses with special decorations on December 28th and 30th. Please be carefully they would not do it on December 29th because that is apparently also not a good day to put up decorations because the number nine has the same sound as “suffer” (ku 苦) in Japanese, so it is also considered to be bad luck.

Let’s get to know the different Japanese new year decorations!

Kadomatsu

Kadomatsu are placed in  pairs in front of the gate or front doors of homes to welcome the Shinto gods.

Shime-Kazari

Shimekazari will put it on top of the house entrance to prevent bad spirits from entering and to invite the Shinto deity, to descend and visit.

A round rice-cake

Japanese people will  and place these at very visible places around their homes for decoration. Placing them in different rooms is said to bring more luck, as each room will welcome Shinto gods come and stay.

■nengajo (New Year’s cards)

People say ”あけましておめでとうございます(akemashite omedetou (gozaimasu)” which is meaning congratulations on the new year. They will  send New Year’s cards called ”nengajo ”to their family or someone treated well by.  Although with the growth of the Internet and cell phones, the number of people who send nengajo is decreasing yearly,  The receiver can know your feeling during you hand writing. However, do not send the New Year’s cards to anyone who has had a death in the family during the year.

■Huge bellbsound and toshikoshi soba” (year-crossing soba)

New Year’s Eve is called “Oomisoka” in Japanese. At Buddhist temples, huge bells are hit 108 times during midnight to get rid of all evil desires. Most people believe that huge bells are hit 108 times during midnight to get rid of all evil desires. So that we will eat the “toshikoshi soba” when we hearing the huge bells sounds and wish for a long lasting life. You can still listen the huge bells sounds even while you’re staying at home  because you can see it at the TV shows.

■Events and customs

The first sunrise

 

It is an event to worship the first sun rising on New Year’s Day, which is the beginning of the year since it is believed that the Shinto gods of the year appear with the first sunrise. So, people pray for good luck when the first sun rises.

First visiting to the Shrine

At the beginning of the year, people go to the shrine and pray for the safety and happiness of the new year. Some people leave their home to visit the shrine on the night of the 31st, or at the midnight, and some people just go there in the morning on January 1st or afternoon. Shrines are very crowded at this time of year. The money which you can put into the wooden box for good luck is well known as the more money you put into it, the more luck you will get. On the other hands, some people believe if you put 5 Yen, it is super lucky. Since the pronunciation of 5 Yen which is ‘go en’ sounds similar to the word ‘ご縁(go en)’ which means luck.

Osechi dish

It is a celebration meal that Japanese people have between January 1st and 3rd. Japanese people believe that Osechi dishes bring good luck in the sense of celebration. It is filled with grilled, boiled and pickled foods in a multitiered Japanese food box. It is made up of dishes which could be preserved longer time so that it  can allow housewives who are busy with cooking take a rest around some days at the New Year.

Otoshidama

Originally, this began with the custom to give some left over rice cakes to children. but today it has become an event for adults to give money to children. It’s a small bag of money that children receive from their parents, grandfathers, grandmothers and relatives.

Kagami-mochi

 

You should eat Kagami-mochi which were offered to the Shinto gods after some days from the New Year day!  People cut this rice cakes and put them into some red bean soup or Ozoni which is Dashi soup(Soup types and other ingredients might be changed up to the location.). They eat this praying for keeping good health of the new year. People eat this mostly on January 11th or 20th.

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