Q: I forgot my Car Wi-fi device inside the car! What should I do?

Please contact the car rental outlet immediately.

If the Car Wi-fi device is found, please go and collect it or ask the rental outlet staff to return it.

You will be responsible for any shipping costs incurred.

If the Car Wi-fi device is lost, you will be charged a damage fee (23,980 yen/device).

If the return date for the Car Wi-fi device has passed, the late fee will be charged for the number of days that have passed (750 yen/day/device).

However, rental fees and communication fees will not be charged.