All About Map Code Service

  1. What is Map Code?
  2. How do you use Map Code Service?
  3. Important Notes


1. What is Map Code?

Map Code is a code number system that makes it easy to set the destination when you enter it to the car GPS.
Every place in Japan can be represented by a map code of 6-12 digits.

Example: Tokyo Sky Tree: 742 740 * 81


2. How do you use Map Code Service?

① Please check if your reservation includes map code service.
You can check it in the reservation confirmed e-mail.
If either of the following applies, your booking includes map code service:
· The map code service is included in the ToCoo! options
· You reserved under the ToCoo! Traveler Support Plan

② Please request map code search.
You can request up to 10 map codes per reservation.
Please request a map code search at least 4 days before the rental car start date.

Please send us the information of 10 destinations where you want the map code by email.
E-mail address: rc-cs@coo.ne.jp

For us to find a map code for you, we need detailed information such as tourist spot name, facility name, address, or phone number. We cannot find map codes with vague information.
Good examples (easy to verify the correct location):
1. Tokyo Sky Tree
1-2 Oshigami Sumida-ku, Tokyo 101-0045 Tokyo
Phone Number 000-0000-0000

Bad examples (impossible to find the map codes):
1. Hokkaido Sapporo City (the area is wide and unspecified)
2. How to get to Kawaguchiko from Tokyo (there are no map codes for routes)

③ After we receive your request, we will find the map codes within about 2 business days and will inform you by e-mail.

④ Enter the map code received by e-mail in the car navigation system and start using it.
When you type it in, please include * (asterisk) and half-width spaces.
* Some car navigation systems may not be able to input symbols or spaces. In that case, please try the following methods.

■ Half-width spaces cannot be entered: try putting in only the numbers
■ If * (asterisk) can not be entered: try putting in only the numbers to the left of * (asterisk)
* If you do not know how to use the car navigation system, please check with your rental car outlet when you pick up the car.


3. Important notes

① Since it may take more than two business days to reply to map code search request sent during weekends and holidays, please send us your map code search request as soon as possible.

② Regardless of the rental car usage period, there are only 10 map codes available per reservation.
If you need more than ten map codes, it will cost an additional fee (200 yen per extra map code).
Please contact us from the e-mail address mentioned above if you would like to add more map codes.

If you have any questions about Map Codes, please do not hesitate to contact us.
連絡先:Inquiry Form

One thought on “All About Map Code Service

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